Privacy policy

At Nila Ethnic Nest, operated by Designs Marketing, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase. Please read this policy carefully to understand how your personal information is handled.

1. Information We Collect

We collect personal and non-personal information from you when you interact with our website or make a purchase.

Personal Information:

  • Contact Details: Name, email address, billing address, shipping address, and phone number

  • Payment Information: Credit/debit card details, payment method, and transaction data (securely handled by payment processors)

  • Account Information: Username, password, and purchase history (if account is created)

Non-Personal Information:

  • Browser and Device Information: IP address, browser type, operating system, referring website

  • Usage Data: Pages visited, products viewed, and browsing behavior

2. How We Use Your Information

We use your information to:

  • Process orders, payments, and deliveries

  • Provide customer support and handle returns/refunds

  • Send promotional offers and updates (only if opted in)

  • Improve website functionality and user experience

  • Prevent fraud and ensure security

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Payment gateways, shipping partners, marketing tools, and support platforms

  • Business Transfers: In case of merger, acquisition, or sale

  • Legal Compliance: If required by law or legal processes

4. Cookies and Tracking Technologies

We use cookies to:

  • Remember preferences and cart items

  • Analyze website traffic and usage

  • Show personalized advertisements

You can manage cookies through browser settings, but disabling them may affect functionality.

5. Data Security

We implement industry-standard security measures including SSL encryption and secure servers to protect your data.

However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (subject to legal requirements)

  • Opt-out of marketing communications

To exercise these rights, contact us at:
📧 designsmarketing.co@gmail.com

7. Data Retention

We retain your data only as long as necessary to fulfill business and legal obligations.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices.

9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect their data.

10. International Users

If you access our website from outside India, your data may be processed in India.

11. Changes to This Privacy Policy

We may update this policy periodically. Continued use of the website implies acceptance of changes.

12. Contact Information

Brand: Nila Ethnic Nest
Company: Designs Marketing

📍 Address:
DESIGNS MARKETING
984 A, Aryattuparambil Building
KK Road, Pampady
Kottayam, Kerala – 686502, India

📞 Phone: +91 9446908514
📧 Email: designsmarketing.co@gmail.com

GST Registration No: 32AAPFD9736R1ZJ