Terms of service

Welcome to Nila Ethnic Nest, operated by Designs Marketing. These Terms of Service ("Terms") govern your use of our website, services, and purchase of products. By accessing or using our website, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our website and/or purchasing from us, you agree to these Terms and all related policies. If you do not agree, please do not use our services.

2. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website implies acceptance of updated Terms.

3. Eligibility

To use our services, you must:

  • Be at least 18 years old

  • Have the legal capacity to enter into a binding agreement

4. Product Information

We strive to display product details accurately, including colours, descriptions, and sizes. However:

  • Actual colours may vary due to screen differences

  • Product descriptions and pricing may change without notice

5. Pricing & Payments

  • All prices are listed in INR (₹) and include applicable taxes unless stated otherwise

  • We accept payments via secure third-party payment gateways

  • By making a purchase, you confirm that you are authorized to use the payment method

We reserve the right to change pricing, offers, or discounts at any time.

6. Order Acceptance & Cancellation

  • Order confirmation does not guarantee acceptance

  • We reserve the right to cancel orders due to:

    • Stock unavailability

    • Pricing errors

    • Suspected fraudulent activity

If cancelled, any paid amount will be refunded.

7. Shipping & Delivery

  • Orders are shipped to the address provided at checkout

  • Delivery timelines are estimates and not guaranteed

  • We are not responsible for delays caused by courier partners or external factors

Please refer to our Shipping Policy for detailed timelines.

8. Return & Replacement Policy

Our Return & Refund Policy governs all replacement and refund-related cases.

📌 We do not offer returns. Replacement is only applicable for damaged or defective items.

9. Intellectual Property

All website content (images, text, branding, designs) belongs to Nila Ethnic Nest / Designs Marketing and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

10. User-Generated Content

By submitting reviews or content:

  • You grant us a non-exclusive, royalty-free, perpetual license to use it

  • You confirm that your content does not violate any third-party rights

We reserve the right to remove inappropriate content.

11. Limitation of Liability

To the maximum extent permitted by law, Nila Ethnic Nest / Designs Marketing shall not be liable for:

  • Indirect or consequential damages

  • Loss of data, profits, or business opportunities

12. Indemnification

You agree to indemnify and hold harmless Nila Ethnic Nest / Designs Marketing from any claims arising from:

  • Misuse of the website

  • Violation of these Terms

13. Governing Law

These Terms shall be governed by the laws of India, with jurisdiction in Kottayam, Kerala.

14. Dispute Resolution

Any disputes shall be resolved through:

  • Mutual discussion, failing which

  • Legal proceedings under the jurisdiction of Kottayam, Kerala courts

(Arbitration clause removed — simpler and safer for small businesses in India)

15. Termination

We reserve the right to suspend or terminate access to our website if:

  • Terms are violated

  • Fraudulent or suspicious activity is detected

16. Contact Information

Brand: Nila Ethnic Nest
Company: Designs Marketing

📧 Email: designsmarketing.co@gmail.com
📞 Phone: +91 9446908514

📍 Address:
DESIGNS MARKETING
984 A, Aryattuparambil Building
KK Road, Pampady
Kottayam, Kerala – 686502, India

GSTIN: 32AAPFD9736R1ZJ